About Shipping : International shipping may take up to average 5~15 business days to get delivered. There could be a delay in shipping due to shipping courier or custom issue by countries/areas.
Other helpful information
> Combined Shipping Service
The purpose of this service is to reduce unnecessary shipping fee applied to buyer.
[ Combine shipment regulations ]
1. Once the delivery process for the item is proceeded, you are not able to request combined order.
2. Once you complete the payment for one order, you cannot add more items in that order. If you want to add more items, you need to make new order and request combined shipment.
3. Please be noticed that you are only allowed to apply combined shipping once before the item is sent out from the seller.
4. Shipping information should be the same(even the space and letter case of upper/lower). (Address/ Recipient’s name, etc.) And package's estimated weight must upper/lower)not exceed weight of 30kg. If there is any difference with the delivery information, the system will not allow you to combine your orders. Once the combined shipping has done, you can't set back.
> International Shipping Fee
International shipping fee for all items deliver to worldwide. This is done by estimated weight data which was inputted in our system and applied every time the goods are ordered for International shipping.
1. Payment completion - This means either your estimated shipping fee is bigger than actual shipping fee. The outstanding balance will automatically be deposited into your Cash Balance.
2. Awaiting payment - This means you have to pay additional shipping fee due to estimated shipping fee is less than actual shipping fee. When this appears, it is required for users to pay their outstanding fee immediately for further process.
> Tracking Packages
You can track your items at ‘My page’. If you have any problems or inquiry regarding International shipping process, you can contact to customer service center providing follow information.
1. Shipment Number: Could be one or more order is combined and shipped as one shipment.
2. Order number: Multiple items(transactions)on one cart.